If you already have a bound Transport Card, no additional verification is required. If you do not have a bound Transport Card, you must complete identity verification in person. For service locations and required documents, please visit the “Citizen Exclusive” website.(https://idoor.taichung.Gov.tw/)。

Each provider has its own application process. The general steps are:

1. Download the App: First, choose and download the electronic payment app you wish to use, such as Easy Wallet, iPASS MONEY, or icash Pay.

2. Register an Account: Open the app and follow the instructions to register.

3. Identity Verification: Complete the identity verification process as required by the app.

4. Link a Bank Account: After verification, link your personal bank account to complete the setup.

For more details, refer to:

• Easy Wallet：https://easywallet.easycard.com.tw/intro/index
• iPASS MONEY：https://www.i-pass.com.tw/Page/AboutAccount
• icash Pay：https://www.icashpay.com.tw/

Only one electronic payment provider can be bound for use with the Citizen Exclusive Ride Code. To switch to a different provider, go to the [Personal Zone] section in the Taichung Go app, tap [Ride Code Binding], and select [Unbind]. After unbinding, you may choose and bind another provider.

No. The Ride Code requires integration with the standard QR code service provided by electronic payment providers. If you do not have an electronic payment account, you will not be able to use the Citizen Exclusive Ride Code.

Currently, only these three providers are supported for ride code binding. Additional providers may be included in future updates.

Go to the Apple App Store or Google Play, search for “Taichung Go”, download, and complete the installation. Tap the floating profile icon or go to [Personal Zone], then click the “Login” button and follow the on-screen instructions to register.

No. If you open the ride code directly from an electronic payment provider’s app, it will not be recognized as the Citizen Exclusive Ride Code, and you will not receive the Double Ten Bus Discount benefit.

The OTP verification code can be obtained through the following locations:

1. Push notification bar of your device

2. In the system notifications list under the bell icon in the icash Pay app.

To register through the Taichung Go App, you must be a Full-Function Member of the Taichung Pass.

Binding the Citizen Exclusive Ride Code involves several steps to ensure proper identity verification and security. The reasons are as follows:

•  Identity Verification: To confirm that the applicant is a qualified citizen eligible for the transport card and to prevent misuse by ineligible individuals.
•  Security: A multi-step verification process helps protect users from identity theft and fraud, safeguarding personal information and financial security.
•  System Integration: Using this service requires coordination among multiple systems, such as the transport card system, payment systems, and the Taichung Go App, to ensure data consistency and proper functionality.
•  User Convenience: Although there are three initial steps to set up, once completed, users can enjoy a more convenient transit experience without the need to carry a physical transport card.

Taichung Go membership is the same as Taichung Pass membership, so there is no need to register again. However, if you are not a Full-Function Member, you will need to follow the system instructions to upgrade your account.

Yes. Taichung Go registration uses third-party verification via Taichung Pass, and both platforms share the same member account.

Go to the Apple App Store or Google Play, search for Easy Wallet, iPASS MONEY, or icash Pay, and download the respective electronic payment app. After installation, follow the on-screen instructions provided by the app.

There are three preparation steps before you can start using the Ride Code:

(1) Complete binding your Citizen Exclusive Transport Card or in-person identity verification.

(2) Install an electronic payment provider's app and register.

(3) Download the Taichung Go App, register and log in, then complete payment provider binding to begin using the Citizen Exclusive Ride Code.