If you need to delete your account, please call our customer service center, and a customer service representative will assist you.
Customer Service Hotline: 04-37077988, service hours daily from 08:00 to 24:00.

An account can only be logged in to one device at a time. If multiple devices are logged in simultaneously, the system will forcibly log out all but the most recently logged-in device.

Please reset your account or password on the Taichung Citizen Portal, and log in again once completed.

Go to the Taichung go website [Homepage → Personalized Services → Settings → Change Password], and update your new password details.

Go to the Taichung go website [Homepage → Personalized Services → Settings → Personal Information Maintenance], enter your new number and complete system verification to update your mobile number.